If you run a physical therapy practice, have you ever been in a situation where your office manager is struggling with Medicare denials on claims submitted months ago? If yes, you are also among the practitioners dealing with bleeding revenue.
A lot of PT clinics in Maryland experience a high count of claim denials, but it’s not mainly because of wrong documentation. Instead, it is because of an inefficient billing process. Your in-house staff might not be trained to cope with the evolving payers’ rules today.
This gap is what pushes clinics to adopt expert-driven Physical Therapy Billing Services in Maryland. Let’s dive deeper into the idea of hiring professionals for your PT billing.
Why Can’t the Traditional Billing Methods Work for PT Practices in MD?
In the past few years, the rehab landscape of the US state has undergone quick expansion. For instance, the University of Maryland Rehabilitation Network itself runs 20+ PT and OT facilities across the state. In addition, the regional health systems around the Baltimore-DC corridor have also added dozens of outpatient facilities. With this growth comes a heavier claim load, compounded by complex payer policies. There are Medicare, Medicaid, and several employer-sponsored plans, with varying claim approval policies, making it difficult for PT practices to rely on inexperienced in-house staff members. Even the slightest of mistakes can lead to a chain of claim denials, putting a halt to the streamlined flow of revenue. Therefore, partnering with a reliable PT billing company in MD can help you achieve clean claim submissions, ensuring healthy cash flow.What Changes When You Hire Expert PT Billing Services in Maryland?
Here are a few things that would change upon hiring expert Physical Therapy Billing Services in Maryland, MD:
- Experts check every claim against payer-specific rules before submission.
- All the existing or fresh claim denials will be analyzed daily, not on a monthly schedule.
- There will be follow-ups for all the unpaid balances before they surpass the 90-day mark.
- Experts will catch potential errors in your claim before the submission, which will reduce the denial rates.
- With A/R management and timely follow-ups, experts will ensure quick reimbursements.
- There will be proper utilization of CPT codes and modifiers, preventing unintentional claim denials or revenue losses.
- There will be strict regulatory compliance with the overall PT billing process, especially with the 8-minute rule and documentation alignment.
- You will save over 40 hours every month that you spend on insurance claims and the associated administrative burden.
Park Medical Billing Offers You Convenience with PT Billing in Maryland
Your PT billing efforts can only turn out to be effective if they’re executed in adherence to accurate CPT codes, payer-specific policies and regulatory standards. You cannot expect your in-house admin team to be proficient with every detail associated with filing insurance claims, as it might not be their primary role in your practice. Therefore, Park Medical Billing steps in as a reliable partner to help you process those PT claims with utmost accuracy. We have a team of billing experts proficient in evolving payer policies, accurate CPT/ICD-10 coding, and the procedures required for achieving a 95%+ clean claim rate. Our experts are trained to offer billing services to PT, OT and rehab-focused practices, ensuring every Maryland clinic gets a team that understands therapy caps, functional reporting and modifier usage. So, if denied claims and delayed reimbursements are cutting down your revenue, Request a Free Claims Audit from Park Medical Billing today!Frequently Asked Questions
1. How does the 8-minute rule work in physical therapy billing?
For all the time-based codes, payers like Medicare and several other commercial insurers require a therapist to provide skilled one-on-one treatment to a patient for at least 8 minutes for that service to be billed for a single 15-minute unit.2. Can I bill for a group PT session?
Yes, group physical therapy is billed under CPT 97150, which covers therapeutic procedures performed simultaneously for two or more patients in the same session.3. What is the most common reason for physical therapy claim denials?
The most common reasons that trigger claim denials are expired pre-authorizations and incorrect usage of CPT codes or modifiers.4. How long does it take to switch from an in-house billing setup to outsourcing PT billing to experts?
A smooth transition from an in-house biller to an outsourced team will take around 2-4 weeks, involving credentialing and claim denial management being executed in parallel.How Our Clients Feel About Us
(5.0)
We hired Park Medical back in March of this year, and from the moment they came in to do a demo we were impressed. Our last biller did not meet expectations at all, but Chol and Monica came in to meet with us and were both professional and personable. Everything they promised, they have delivered.
Seven months later, we are still very impressed. Sheila, our account manager, has been absolutely exceptional. Their customer service is top tier—they increased our revenue, bill in a timely manner, and answer every question no matter how big or small. They even provide support in ways we didn’t think to ask for.
If you’re looking for a billing company, stop your search here. Park Medical will transform your billing process for the better!
Scott Gander, MSPT, Owner
ProTouch Physical Therapy
(5.0)
Very organized and systemic medical billing company. Rapid respond for any issues and minimalize all billing issues. Highly recommended.
Joseph Park, DPT, Owner
Prime Rehab Center Physical Therapy
(5.0)
My company has had a great experience utilizing Park Medical for our billing service. Their software is easy to use and allows you to drill down to find any information you may be looking for.
I would recommend them if any company is looking for an excellent billing company with great rates.
Albert Tasker, CFO
Eagle Physical Therapy & Rehabilitation
(5.0)
My company has been using Park Medical Billing for approximately 1.5 years and I am very pleased with their services! They are available via phone or email whenever the need arises and are prompt with their posting.
Through their help in submitting claims in a timely manner, we have been able to increase our monthly collection rate. I recommend Park Medical Billing for all your billing needs.
Michelle Tawil, DPT, Owner
Tawil Physical Therapy
(5.0)
We have been with Park Medical billing for 4 years and are very happy. They are easy to get in contact with and will fight for every dollar owed to you in your practice.
Eric Stivers, DPT, Owner
Mile High Physical Therapy PC
(5.0)
Chol and his team (shout out to Kristiana, Monica, and Kristen) have been more accommodating than I can express in our billing transition. He has patiently walked us through the process and been available for our many questions and with full explanations since the beginning.
Everyone in his office is friendly and professional, and more importantly, they mean business about helping our business make money. I am amazed at the detail with which his system is able to parse billing and collections in order to help us get an accurate handle on our facilities’ finances. We feel like we acquired another team member in Park Medical Billing
Chretien Cochran, CEO
Covington Physical Therapy Center
(5.0)
It has been a pleasure working with Chol and his team. They are timely and productive. They work with me to make the process as streamlined as possible.
Joel Giffin, PT, Owner
Flex Physical Therapy
(5.0)
Chol and staff have been nothing short of excellent since they took over our billing services. They process claims quickly, follow up on unpaid claims and use their scrubbing software to ensure that claims are correct and have modifiers if needed so we get paid faster.
Since hiring Park Medical Billing my life has become much less stressful.
Dennis Laccarino, Co-Owner
Bluebell Physical Therapy
(5.0)
Park Medical is everything we were looking for and more in a billing company. They went above and beyond our expectations.
Alex Brito, DPT, Owner
Springfield Physical Therapy
(5.0)
I am the owner of ABC Physical Therapy in Somerville NJ and I hired Park Medical in 2016 because I was having a disaster with the other billing company I had been using since Jan 2014. Since hiring Park Medical I have been able to sleep at night knowing everything is running smoothly now.
They do everything from A to Z and if I ever have a billing problem they always find a way to resolve the issue and get me back on my feet.
ABC Physical Therapy participates with almost all the insurance plans and because of this we are always messed up with authorizations or time lapses in authorizations because the insurance company issues them late to us and with Park Medical they are so SMART that they look at the issue’s then come up with a SOLUTION to fix the problem and get things running smoothly again so I can go back to work without worrying about billing problems.
I HIGHLY recommend this EXCELLENT company because they not only take care of your billing but they come up with SOLUTIONS to make things easier for you so the insurance companies do NOT drive you out of business with there diversionary tactics. I give them 5 stars. 🙂
William Medway, Owner
ABC Physical Therapy
(5.0)
Everyone at Park Medical billing is very friendly, knowledgeable and professional. They know Physical Therapy billing !!! Always able to speak with someone in the office who can take care of any billing questions you might have. Extremely happy with this company and highly recommend.
Matthew Holtzer, DPT, Owner
Holmdel Physical Therapy
(5.0)
As the owner and Clinical Director, I was extremely impressed with the level of commitment to have the staff from PMB not only listen to my concerns and questions, but to promptly and quickly respond and resolve.
The other component of their services, is their desire to share ideas and possibilities to improve my overall revenue. I would recommend the services of PMB and their staff, without ANY RESERVATIONS!!!!
Luis Hinc, Owner/Clinical Director
Fortaleza Rehab
(5.0)
I am writing in reference to Park Medical Billing Company. Early this year, TOPS Physical Therapy and Osteopractics, decided to change from in house billing to a billing company.
We interviewed several companies and made the decision to hire Park Medical Billing. We are very happy that we chose this company. From the beginning, Park Medical Billing Company was very informative, gave a comprehensive presentation, answered many of our questions before we had to ask them.
They are timely, follow through with commitments made and very accessible. We had to communicate quite often during our transition. The line of communication was always professional and never rushed. We are very happy with Park Medical Billing Company and I would definitely recommend them to you.
Teri Brannon, Office Manager
T.O.P.S. Physical Therapy