Technology has penetrated practically every field and industry, and medical billing is no exception.
From training to application, technology has become part and parcel of medical billing and coding. There are online medical billing courses, virtual patient databases and electronic means of communicating with and billing patients. Yet some practices still feel apprehensive about embracing technology when it comes to billing, and their concerns would not be unfounded.
Common Concerns with Technology
The biggest and most common concern over the use of medical billing technology is security. In recent years, we’ve heard of numerous cases of hackers breaking into secure company databases, resulting in hundreds of sensitive and highly valuable client information being exposed to the public or going into the wrong hands.
There’s also the concern of redundancy. Some medical billing professionals may feel threatened by the idea of technology totally taking over their responsibilities and leaving them jobless.
While these are legitimate concerns, there are aspects of health care technology that directly address these concerns.
Why Trust Medical Billing Technology?
While it is true that there are hackers out there who may want to break into your database, it’s also true that the field of data security is constantly evolving. Medical billing and coding software have been around since the 90s, and they haven’t stopped developing since then. Software companies are finding new and better ways to defend against unwanted attacks. So even if a hacker does decide to make your medical practice his target (which really isn’t as common as say, large multinational companies or major retailers), it will take a whole lot of effort before he would be successful in doing so.
Regarding redundancy, billing professionals will find that technology does not actually replace them but it enhances them. It enables them to be more efficient, more productive and as a result, makes them more valuable employees. And while technology may take great strides, there will always be room for personalized service and expertise in medical billing.
One More Reason to Trust Technology
If you’re still apprehensive about adopting medical billing technology then consider this: Congress has long legislated in favor of conversion towards more efficient electronic record keeping and processing in the health care industry. In 2009 Congress passed the HITECH Act, which basically rewarded those health care providers that adopted more efficient, computerized means of operations. This means that not only does the government trust in the technology being applied to medical billing, it highly encourages it. The earlier you adopt, the better it will be for your practice. And you can rest assured knowing that whatever progression this legislation may take, you’re already on the right track.
The fact of the matter is, technology simply makes practices’ billing operations better. It keeps you organized and efficient, thereby enabling you to be more productive and profitable. And it is undoubtedly an indispensable part of the future of health care.
If you’re interested in finally getting the ideal, customized electronic solutions for your practice or simply want to know more about the available health care technologies, give us a call. At Park Medical Billing, we’ve assisted numerous practices achieve greater efficiency and profitability with the finest in health care technology, including fully customized online reports and electronic medical record system. Send us a message now, or call us at 1-201-585-7306.
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